Calanais stonesThe Celtic Jewellery Shop
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Information Pages
This page explains how we prepare and ship your purchases, and how long the process takes.

Shipping Times

Most of our jewellery made to order, a process which normally takes about a week, depending on the time of year. Once each piece has been made, it is then sent to the Assay Office in Edinburgh, the capital of Scotland, where it recieves its hallmark, its stamp of authenticity This also takes around a week.

When your jewellery returns from Edinburgh, we give it a final check and a polish, then ship it to you by special delivery. This whole process, therefore, takes between 2 and 3 weeks.

Some of our jewellery is delivered from stock; mainly the pewter and silver items. These are normally shipped within a few days of your order being placed. The pewter jewellery and the lighter silver items do not require to be hallmarked, which also speeds up the process, even when they are made to order.

Delivery Times

Special delivery is not an express service, and normally takes a few days, depending on your location. The following list will give you an idea of the likely delivery time to your location;

LocationTime Taken
United Kingdom1 to 2 days
European Union3 to 4 days
North America1 week
Rest of the world1 to 2 weeks


Add the shipping time to the delivery time to calculate when your purchase should arrive.

The above times are approximate and delays are possible. These are outwith our control.

For Example

ItemGoing toShips inDelivery timeArrives after
Silver broochUnited Kingdom3 days2 days5 days
18 ct gold ringUnited States2 weeks1 week3 weeks

Notification

We will keep you informed about the progress of your order by email. The sequence of messages is as follows;

MessageTypeArrives
Order ConfirmationAutomaticWithin a few minutes
Payment ConfirmationAutomaticWithin a few minutes
Order ConfirmationManualNext business day
Shipping ConfirmationManualOnce order has shipped
If you have any questions about shipping & delivery, please contact us at info@virtualnations.net.

Lost or Missing Deliveries

If you are waiting for goods from us that you think may be overdue, then please check the delivery dates first. Your order will advise you of the "normal dispatch" period of the goods and the delivery period. If the sum of these items gives a date that has passed, and you have received an email from Virtual Nations advising you the goods were dispatched, then your order may have been lost.

Once you have established the goods were dispatched and the delivery period is now exceeded then please advise us by email to lost@virtualnations.net . We will track the package for you and advise you of its present status.


Engagement Rings Wedding Bands Diamond Rings Scottish Rings Celtic Rings Signets Claddagh Rings Earrings Drop Earrings Pendants Celtic Crosses Necklets Necklaces Pins Brooches Bracelets Bangles Charms Mens Pendants Mens Crosses Tie Clips Tie Tacks Cufflinks Lapel Badges Tie Pins Lapel Badges Kilt Pins
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